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Site Supervision Safety Training Scheme (SSSTS)

CITB CoursesThe Site Supervision Safety Training Scheme (SSSTS) develops supervisory skills of construction site ganger / foremen, to ensure that adequate control measures, communication and monitoring of the workforce occurs.

Why use us?

GREAT RESULTS | RELAXED LEARNING ENVIRONMENT | ALL LEARNING MATERIALS AND EXAMS INCLUDED IN PRICE | SHORT WALK FROM RAINHAM STATION | FANTASTIC TUTORS WITH INDUSTRY EXPERIENCE | RATED OUTSTANDING TRAINING SINCE 2004 COMFORTABLE MODERN FACILITIES

Please book online, call 01634 260631 or email [email protected]

 

Run as 2 consecutive days or one day a week over 2 weeks, our SSSTS courses run frequently in Rainham, Kent and Wandsworth, London or we are happy to deliver in-house courses at preferential rates. Please get in touch if you wish for us to  host this course remotely.

£265plus VAT (£318 Total cost)

(These costs vary dependent on location and include exams and all associated costs)




Course Content

The SSSTS training course will enable candidates to understand the problems of the industry, appreciate how health and safety law is structured, identify how their supervisory role fits into that of the manager in controlling site safety, carry out risk assessments and understand the need for method statements, carry out site inductions, toolbox talks and method statement briefings and understand what is meant by proactive and reactive monitoring and appreciate their need.

The main topics covered are:

    • The health and safety legal system
    • Construction accidents – types, numbers and immediate and underlying causes
    • Awareness of other regulations
    • Approved codes of practice and guidance notes
    • Work at height
    • Demolition noise and vibration
    • Occupational health
    • Fire awareness
    • Control of contractors
    • Electricity and confined spaces.

SSSTS is designed for first line managers, foremen, gangers, team leaders and supervisors – i.e. those who have, or are about to acquire, supervisory responsibilities and need to understand their legal duties to better contribute to the instruction, supervision and monitoring of tasks and activities in order to provide and maintain positive standards of health, safety and welfare on a construction site.

Coursework is assessed by the instructor throughout the course, via work produced by syndicate exercises and individual participation.  There is also a 30 minute, 25 question, objective multiple-choice examination at the end of the course. Successful candidates will be awarded the CITB Site Supervision Safety Training Certificate.

The SSSTS training course lasts two days, 8.30 am – 5 pm daily. This can be delivered as a two day block or one day a week over two week period. The SSSTS certificate lasts for five years, after which the course would need to be retaken in order to renew the certificate and keep the qualification up-to-date.

Typical fees for open courses are £265 plus VAT per person at our training rooms in Rainham. However, this can vary for locations and in-house courses.

As part of the fees each candidate will receive CITB GE706 – Construction Site Supervision, the GT700 – Toolbox Talks book and certification. Companies that are eligible for CITB grant refund can claim a grant for each successful candidate who completes the course.

We run regular open SSSTS courses in our Training Centres in Rainham Kent, and Wandsworth London or we are happy to travel to your location if suitable facilities are available. We cover the whole of the UK so would be happy to travel to anywhere you need your course.

 

It pays to be selective when booking training courses because not all training providers are what they appear to be. When booking a SSSTS Course you need to feel assured that your training provider is fully accredited to provide that training and is not then going to sub-contract the work. Lighthouse Safety Training are fully accredited by CITB to provide the SSSTS course and proof of that accreditation can be seen at our accreditation page.

Neil

Very informative and easy to understand and learn from Louise’s tutoring

CITB SSSTS - August 2022

Paul

Excellent. Tutor was fantastic, explained everything and kept it enjoyable.

Fantastic facilities.

CITB SSSTS - August 2022

Rikki

Productive and informative couple of days. Both tutors did an excellent job.

CITB SSSTS - July 2022

Aaron

Very well delivered, top tutor.

I came away with a new found respect for H&S processes

CITB SSSTS - July 2022

Terry

Excellent instruction throughout the course from an instructor who is clearly a subject matter expert within his field.

I will highly recommend this training centre to anyone wanting to do these types of courses

CITB SSSTS - June 22

Aaron

For future courses I would recommend here.

Light and easy to digest.

CITB SSSTS - FEB 22

Rhys

Tom is a fantastic tutor, enjoyed the course and learnt a lot of valuable information.

CITB SSSTS - Jan 2022

Thomas

Tom is a great tutor who explained everything in great detail.

He got everyone involved and had a lot of patience with everybody.

Extremely helpful and a great sense of humour, hope to be in one of his courses again in the future.

CITB SSSTS - January 2022

Richard

A good course and very well explained. Found it simplified in a way for myself to understand resulting in my pass

CITB SSSTS - January 2022

Nick

Course was excellently presented by a very knowledgable tutor, who kept it relevant and interesting.

For me personally it was a very worthwhile exercise and I feel my knowledge has been expanded.

Would very happily recommend others to attend the course.

CITB - SSSTS July 2021

Les

The course I attended last week was very good.  Obviously the reason for attendance was to ‘tick the boxes’ and ‘get’ the certificate, however the information learnt, the method(s) of teaching, the environment, and delivery were all outstanding.

The only negative experience of the whole course was travel related and if Sunlight could prevent major holdups on the M25 in future that would be great!

CITB SSSTS - June 2021

Nick

Steve was an excellent teacher, made to feel welcome on both days

May 2021 (SSSTS)

John

All presented in a very friendly atmosphere and made to feel at ease that makes for learning easier.

Tutors are the best I have come across for a long while.

Well done to you all at Lighthouse.

CITB SSSTS - April 2021

Levi

Great course and well taught by both trainers

CITB SSSTS - April 2021

Greg

The risk assessment task was really great, but l feel it would be good to of had one or two more opportunities to do some more practice in pairs and or alone. Also, l would of loved to of had some structure and examples around ‘Toolbox Talks’.

Really great course, would recommend. Thank you!

CITB SSSTS - March 2021

David

Really well put together, really relaxed and well taught I was quite nervous before the training however Louise put myself at ease

CITB SSSTS - MARCH 21

Ryan

Great Course. Excellent tutor. Subjects were covered in lots of depth, especially mental health which I think was really helpful and needed.

Would definitely recommend this course.

CITB SSSTS - March 21

Dean

I found the course o be an eye opener. Felt engaged throughout course.  Amy explained everything very well and still kept it interesting.  Thanks Amy.

SSSTS (December 2020)

Mark

Excellent, extremely beneficial.  I will be sending others on this course.

SSSTS (November 2020)

Marc

Had a great 2 days, everyone was very welcoming.

Would recommend to family, friends and work mates. Well done Lighthouse and thanks for the hard work.

CITB SSSTS - October 2020

Connor

Course and tutors were both fantastic.

Will use Lighthouse for all other courses needed.

Thank you

CITB SSSTS - October 2020

Chris

Obviously we were restricted by Zoom, however Louise made the course fun and allowed everyone to have their say and input which made myself feel more at ease and made the course more enjoyable.

CITB SSSTS Online - August 2020

Richard

It was good to be on a course where the tutor had an understanding of life on a construction site.

Very informative, good presentation making it easier to take in all the details.

CITB SSSTS - August 2020

Patrick

Rick presented the course clearly and made everyone comfortable. Very good tutor

CITB SSSTS - August 2020

Anon

Both instructors were knowledgeable and approachable.

CITB SSSTS - July 2020

Aaron

Rick did a god job. He made the course enjoyable and made me open my eyes to a lot of things that was not noticed in the working site

CITB SSSTS, Juy 2020

Brian

Overall very good course

Well laid out and well presented.

I did feel a lot of pressure and stress having to carry out a toolbox talk

CITB SSSTS, Juy 2020

Jordan

Rick found innovative ways to get the whole picture across.

He did a great job of interacting everyone in each topic and really helped me to understand the responsibilities of the supervising role

 

CITB SSSTS - July 2020

Luke

Tutor was awesome everything fully covered, down to earth had a good time Funny in parts even with my dodgy Cumbrian WIFI haha

Thank you very much Louise it was brilliant.

Online CITB SSSTS, May 2020

Peter

Informative but relaxed.

Really good two days.

CITB SSSTS, May 2020

Kevin

Louise was very professional and extremely informative

Online CITB SSSTS, May 2020

Chris

Brilliant training with a very good tutor

Online CITB SSSTS. May 2020

Jim

I was a bit skeptical about an on line course but it went well and actually felt more relaxed in my own surroundings.

Tuition was great and pointed out key areas from a very vast course subject.

Online CITB SSSTS, May 2020

Mihai

Excellent environment and facilities. Good communication from the tutor.

February 2020 (SSSTS)

Brad

Learned a lot over the past couple of days and refreshed my memory of a few things as well. Really good course and made as enjoyable yet eye opening as possible.  Great teaching methods which helped me to pick up what I needed to know easier.

January 2020 (SSSTS)

Shane

Rick was a brilliant teacher over the 2 days, kept us engaged and made the boring parts enjoyable.

February 2020 (SSSTS)

Lee

Ricks delivery was good in that he came across really well and had good humour making everyone feel at ease and interact.

Lee (January 2020)

Paige

Course was made enjoyable, it was eye-opening and very informative.

January 2020 (SSSTS)

Robyn

Really interesting course made interesting by instructor.

February 2020 (SSSTS)

Richard

I’ve got to say Rick was very very good and made me feel very at ease what I thought was a hard but enjoyable course.

January 2020 (SSSTS)

Richard

Very informal, friendly atmosphere.

January 2020 (SSSTS)

Alex

2nd course (1st one here), 1 of many other courses and by far the most engaging, entertaining, memorable and passionate tutors I’ve had.  This is my 2nd course at Lighthouse and would happily come back (insist and go out of my way to come back) in the future.  This one will stick with me for quite a while and the lunch was decent too – Thank you

January 2020 (SSSTS)

Danny

Great course.  Looking to put staff on it to increase their knowledge and awareness.

January 2020 (SSSTS)

Lee

It was very well done. I enjoyed it. Excellent

January 2020 (SSSTS)

Connor

Rick is a great guy, learnt so much over 2 days! Such an informative course and taught excellently. Will 100% be coming back and recommending Lighthouse Safety.

January 2020 (SSSTS)

Thomas

Plenty of time given to all subjects – not rushed.
incredible tutor.  Was very good indeed, highly recommend.
We were managed and taught well and effectively. Learned a lot this time and actually enjoyed it.

November 2019 (SSSTS)

Inderjit

Louise was excellent. She was very loud and clear and made the SSSTS course very good experience. Keep up the good work!!

November 2019 (SSSTS)

Pat

Whilst the presentation by Rick was factual and engaging, he made it more fun with a mix of light humour on occasion which I feel helped the group relax.  This was obviously apparent when it came to the tool box talks as it made candidates more relaxed.

August 2019 (SSSTS)

Harry

Very good tutor. informative and funny but serious when he needed to be.  Very good teacher.

August 2019 (SSSTS)

Wayne

Excellent tutor, very informative. Great knowledge, friendly.  Very good facilities.  Excellent lunch

February 2019 (SSSTS)

Stewart

Tutor was very articulate and put humour into the course which made it enjoyable.

February 2019 (SSSTS)

Thomas

Tutor was very thorough and helpful and took time to explain any mis-understandings or queries.

February 2019 (SSSTS)

Liz

Being the only lady in the class at first was difficult, Tom and the others made me feel very welcome and this was not a course just for men. Learnt a lot as Tom was a great teacher and gained a lot more knowledge about what goes on and what to do and not to do on site.

January 2019 (SSSTS)

Paul

Great course learnt a lot. Made to feel welcome and comfortable.

January 2019 (SSSTS)

Louise

Felt the pace of the course was good. Good balance of discussion, video’s, slides. Nice relaxed feel and everyone happy to participate from the beginning.

November 2018 (SSSTS)

Alfie

Highly informative and delivered in a clear, concise and engaging manner. Will be extremely useful to apply what I’ve learned on site.

August 2018 (SSSTS)

Cameron

Eye opening course, very well taught.

July 2018 (SSSTS)

Ben

Great laugh, easy to talk to and explained things very well. Top class training. Probably best I had.

July 2018 (SSSTS)

Tom

Brilliant course run by Rick. Enthusiastic which made me enjoy this course. Very knowledgeable and taught me a lot about health and safety. A pleasurable 2 days.

July 2018 (SSSTS)

Robert

Course was explained very well. The video was particularly interesting. Reminds me of not being complacent on site and being aware of my surroundings.

April 2018 (SSSTS)

Tom

Course was educational, learnt a lot, things were made clearer. The tutor was well spoken and clear. It wasn’t rushed. The video opened my eyes to be grateful for everything in life.

April 2018 (SSSTS)

Dan

By far the best, well run, presented course I have attended. I thought I was in for a mind numbing two days but Rick made it enjoyable and in turn made it easy to learn. I hope any future courses are with Lighthouse.

March 2018 (SSSTS)

Nathaniel

This course made me much more aware of the risks and procedures on site and Rick made it a much more enjoyable experience and taught in a way that made it easy to understand.

March 2018 (SSSTS)

Patrick

All very well explained, Steve was very knowledgeable and extremely helpful.

February 2018 (SSSTS)

Ricky

Really enjoyed the course. Rick was a great tutor. Very intelligent and had the best sense of humour which made the course more learn-able and more fun. 100% will return to Lighthouse for future courses.

August 2017 (SSSTS)

Jessica

Course was well planned and flowed nicely.

August 2017 (SSSTS)

Geoffrey

I found Rick to be really easy to listen to and understand. He put everything over in a good and simple way and actually made it quite enjoyable.

August 2017 (SSSTS)

David

Rick is very engaging and good at keeping the subjects upbeat, I will be happy to send my men in for training.

April 2017 (SSSTS)

Tom

Brilliant course. This is a must for anyone in the industry in my opinion.

March 2017 (SSSTS)

Nathan

I have attended many H&S courses and met may instructors. I found Harry to be the most knowledgeable tutor I have come across, 5 stars.

March 2017 (SSSTS)

Richard

Thought Rick was a great instructor, everything was of a high standard.

February 2017 (SSSTS)

Michael

Well thought out and run course.

February 2017 (SSSTS)

Peter

Funny Informative easy to understand. Great presentation made everyone welcome and put people at ease. Thanks for a great two days.

February 2017

Stuart

This course was one of the few courses I’ve felt at ease. The tutor was easy to talk to and presented the information in such a way it was easily digested.

November 2016 (SSSTS)

Jon

Very good. I would recommend to others.

September 2016 (SSSTS)

Daniel

Very interesting and well presented course by Harry. Would definitely recommend Lighthouse to other people.

September 2016 (SSSTS)

Paul

Ran well and delivered well and clear and how we would understand.

September 2016 (SSSTS)

Tom

Very Informative, its a clear concise course. Very relevant and to the point.

August 2016 (SSSTS)

Dan

Course was conducted well, and well presented.

August 2016 (SSSTS)

Neil

Excellent course, easy to follow, great tutor

July 2016 (SSSTS)

Ben

The course was interesting, the tutor wasn’t boring and I have come away from it feeling like I have gained something.

July 2016 (SSSTS)

Kevin

Rick relates to this subject with passion and commitment. A real star of a teacher. 10 out of 10.

July 2016 (SSSTS)

Paul

Well presented with a suitable mixture of factual presentation and humour.

July 2016 (SSSTS)

Jay

I found the course very informative. I feel I learned a great deal and feel that I will change a lot of my working methods because of this.

June 2016 (SSSTS)

Matthew

I found the course very useful and have learnt new things since I have been on the course and I will change things on my site because of this.

June 2016 (SSSTS)

Mark

Steve delivered the training in a professional manner without making the course boring. I found it very informative and it has certainly highlighted the shortfalls within our own companies procedures and attitude to H&S and site supervision. Well done Steve.

June 2016 (SSSTS)

Chris

Very happy go lucky man. Made the course very enjoyable and interesting. Top Marks. Gold star

May 2016 (SSSTS)

Lewis

Steve was very pleasant, took time with each person and the two days were a joy to be on the course A++++

May 2016 (SSSTS)

Cliff

Very happy with all aspects. Course was run superbly. Will consider further courses.

January 2016 (SSSTS)

Fiona

Very good communication. Well involved with the group. Made to feel very welcomed and comfortable.

January 2016 (SSSTS)

Sekai

Interaction with trainees was excellent. Helped maintain concentration levels. Videos were a welcome deviation from the usual powerpoint presentation.

January 2016 (SSSTS)

Rob

Felt the course was well presented made to feel at ease. Tutor was very good at explaining. Could relate to our site situations easily. Allowed us to have our say. Very enthusiastic tutor.

November 2015 (SSSTS)

Marcus

Excellent delivery and overall knowledge of health and safety. Made it extremely helpful and well done.

November 2015 (SSSTS)

Steve

Explained everything really well. I can honestly say I enjoyed the course.

November 2015 (SSSTS)

Alan

Very well balanced with time for discussion informative videos relating to topics covered. Practical exercise of presenting TB talk was very useful. CITB publications very useful for future reference.

November 2015 (SSSTS)

Kieran

Excellent information delivered in a professional easy learning manner. Very interesting to speak/discuss with other supervisor of different trades regarding various H&S issues.

November 2015 (SSSTS)

Robert

Interesting and informative, well presented by tutor.

November 2015 (SSSTS)

Mark

Great training with a modern approach to help the information sink in.

November 2015 (SSSTS)

Blue Planet Consulting

The tutor was very polite and helpful, he had a good amount of knowledge and experience and was able to draw on this to give helpful examples to the delegates. The tutor kept the dialogue flowing throughout the training which meant that delegates felt comfortable to ask questions and receive feedback. We will be using Lighthouse to provide more training in the near future.

November 2015 (SSSTS)

Darren

Overall excellent. Rick made us all feel welcome, comfortable and confident. Well done!!

November 2015 (SSSTS)

Lee

I’d like to pass on my thanks for the last two days being on your site supervisor course. It was one of the best courses I have done due to the fact it was fun, everyone joined in and we had a great group. I’ll keep in touch as I’ve requested with my management to attend some more courses at lighthouse.

July 2015 (SSSTS)

Leigh

The course was well organised and well structured. Allowing adequate breaks so I was able to retain the information given easily. Always felt relaxed and welcome, and no questions went unanswered.

May 2015 (SSSTS)

Mike

I thought the course was very informative a lot was packed in and made entertaining by the tutor. Would recommend to others. Very worthwhile 2 days.

February 2015 (SSSTS)

Richard

I found the course to be interesting and was amazed at what I was taught. The course has made me a more safety minded person. I think Stephen for teaching me this. It will certainly help me out on site.

February 2015 (SSSTS)

Ronald

Course tutor presented course brilliantly, Good use of informative videos and ppt slides, good provision of course material, brilliant venue & facilities & refreshment & food, good directions to find venue, course well organised and good time keeping.

December 2014 (SSSTS)

Peter

Excellent presentation by a knowledgeable tutor. 100%

July 2014 (SSSTS)

Darcy

I thought the course was really good. Got a really good understanding of everything we went through. Excellent overall.

July 2014 (SSSTS)

Tommy

Steve was great to be taught by. He was very helpful with everything we needed to know. Thanks

July 2014 (SSSTS)

Ashley

Steve’s overall presentation of the course was very good with his in depth knowledge on the course.

July 2014 (SSSTS)

Heather

Harry the Trainer was excellent and I have never learnt so much before. The course was absolutely excellent and very well run.

May 2014 (SSSTS)

Tommy

Steve was very good at keeping us interested. He had a very good knowledge of the subject he was teaching. Often telling us amusing stories to help us understand and highlight what he was teaching.

April 2014 (SSSTS)

Mark

There was a lot of information to digest over a two day period. However, Steve made it enjoyable and delivered it in a very professional manor. Thank you.

April 2014 (SSSTS)

David

Very informative, carried out in a way that maintained interest and interaction. Thoroughly enjoyed the course ad tutors attitude.

October 2013 (SSSTS)

Chris

Thanks for a great course over the last two days. Very well taught and kept us all very much interested all the time unlike other courses I’ve attended. It’s also changed my mind set with H&S in a positive way. Hope to work with lighthouse again in the near future.

May 2013 (SSSTS)

Andy

Very informal and relaxed approach to getting over facts and info very well structured course. Highly recommended

February 2013 (SSSTS)

Pardeep

Just like to thank you all at lighthouse safety, was a pleasure to learn from Harry during the course and yourself and others in the office have been very helpful. I wont hesitate to return if I was to take up another course and will be recommending lighthouse to others. Great tutor, great learning experience and great service.

November 2012 (SSSTS)

Echlin & Bailey

Firstly may I thank you for time over the last two days for the SSSTS course I think you even managed to convert a few of the doubters amongst the group. Your presentation was very informative and managed to keep what is considered a boring subject informative.

September 2012 (SSSTS)

Brett Kinsman, 1st Line Defence Ltd

I would like to say that the feedback from Paul regarding the course was exceptional and please pass on my thanks to the course instructor as it makes it even more worthwhile when my guys enjoy a course we send them on. We will definitely use your company again in the future.

August 2012 (SSSTS)

Kevin

The information was delivered in a hands on, easy way to understand. I will be recommending Lighthouse and Harry to my company for any future training.

July 2012 (SSSTS)

Christopher

Very happy overall, great approach to the course and content, a great atmosphere to work & Learn in. Thanks.

July 2012 (SSSTS)

James

Would just like to say that Harry has made the past two days of learning very easy and interesting and I will definitely be doing more courses because of this.

July 2012 (SSSTS)

Kevin Snowden

Having Just finished a SSSTS course at Winters Electrical I’d just like to pass on my thanks to Harry. He made the minefield that is H&S Interesting whilst clear on getting the point across.

July 2012 (SSSTS)

Matthew

Very Well done, easy to understand and get on with, got info across well and direct

June 2012 (SSSTS)

Mariusz Barcikowski

Fully professional presentation. Great range of tutors knowledge. Course content covered needs.

May 2012 (SSSTS)

Wiltech Engineering

Harry was an excellent tutor, very concise whilst always giving people a chance to join in and give their opinions, plus the right level of banter to make it fun as well as interesting.

May 2012 (SSSTS)

New Build Landscapes

A well run training course, well handled with normal workers coming out with Health and Safety issues which no one would normally listen to.

May 2012 (SSSTS)

Brett Construction

Harry very good at his job. Thought it would be like going back to school, however he made it very enjoyable.

May 2012 (SSSTS)

Ross, Marshall Electricals

Excellent interactive teaching method, down to earth and jargon free. Easy to retain information.

April 2012 (SSSTS)

Paul

Tutors conduct and teaching methods were very good. Very good interaction between tutor and students.

April 2012 (SSSTS)

LPL Uk Ltd

The course was well executed and informative with a good deal of interaction between tutor and ‘pupils’ . I believe everyone was able to achieve a good understanding of the subject matter both on a group level and a personal level. Well done Mike (Tutor) Cheers.

February 2012 (SSSTS)

Dan Lang

The course was very informative, care was given to make sure we all understood the information. Many Thanks

February 2012 (SSSTS)

Albert Gherman

The course was brilliant we would now be safe on site.

February 2012 (SSSTS)

TFC

The course offered more than I expected!

December 2011 (SSSTS)

Dulley

The staff knew their subject and made the students feel comfortable in the learning environment.

November 2011 (SSSTS)

South East Water

Course was tailored well to suit the needs of the company.

August 2011 (SSSTS)

South East Water

Presenter was very good and kept this course enjoyable, good course.

August 2011 (SSSTS)

South East Water

The content and presentation was well adapted by the presenter to suit the business function and needs. A good overview of health and safety awareness for supervisors.

August 2011 (SSSTS)

C3 Flooring

Enjoyed the course / beat expectations / looking forward to the next course.

July 11 (SSSTS)

Elite Architectural Systems Ltd

What I thought would be a boring course, turned out to be easy going and enjoyable.

July 11 (SSSTS)

Rydons Maintenance

A great course.

July 11 (SSSTS)

Arnold Brickwork

Excellent course, very well presented.

July 11 (SSSTS)

Complete Electrical

One of the best courses I have been on, I did not get bored.

July 11 ( SSSTS)

Demolition

Found the course very well presented and relaxed, would recommend to others without hesitation. Hate to say but I learnt alot I thought I knew but didn’t. Gregory

December 2010 (SSSTS)

AllTask

A very good course by an excellent Tutor

November 2010 (SSSTS)

Strata Construction Group Ltd

I’ve only been on two courses so far but this one was the best by a long way, in helping me understand ‘My Role’.

(SSSTS)

Prima Systems

I found the course very enjoyable and learnt a lot that I never knew. It was taught to us in a really good way.

July 2010 (SSSTS)

Blaze Construction

Good Course marks out of 10 = 10.

May 2010 (SSSTS)

Blaze Construction

I enjoyed the interaction among the group and tutor

May 2010 (SSSTS)

Maiford Ltd

Made it fun to learn with good humour but still put it across in a serious nature.

April 2010 (SSSTS)

John Peck construction

Was quite surprised how interesting the tutor managed to make the subject.

February 2010 (SSSTS)

Quadrant

For a health and safety course it was very enjoyable and presented in an informative fashion which retained my attention.

February 2010 (SSSTS)

PAYMENT
All accounts are payable in full prior to the start of any course.  Course results will only be processed once full payment has been received. Results are processed within 7 days of the course end. Should the payment not be received by this date your results will not be processed resulting in your course becoming obsolete. Payment can be made by debit/credit card and bank transfer. Please note that if paying by corporate credit card there is an additional 3% fee.

CANCELLATION
You may cancel a scheduled course and be refunded all course fees provided more than 30 working days’ notice (working days excludes all statutory bank holidays) is given. All cancellations must be received in writing and acknowledged by Lighthouse Safety Training Ltd.  Delegates may be substituted at any time up to course commencement. In the event of cancellation within the 30-day notice period, the following charges will be applied.

  • More than 7 days to 30 days – ½ fees refundable
  • Less than 7 days – Full fees are payable

In a situation where a course is run exclusively for a customer – at Lighthouse Safety offices, on a customer site or any other alternative venue – the same cancellation terms apply. Should you need or wish to cancel for any reason there is a 48-hour cooling off period, from the date these terms and conditions are signed, where no cancellation fees will be enforced.

If it is necessary for Lighthouse Safety Training Ltd to cancel or reschedule a course, we will endeavour to give a minimum of 7 days’ notice. In such circumstances a full refund or alternative dates will be available and all liability by Lighthouse Safety Training Ltd will be limited to the value of the original course fee. If an attendee(s) should be unable to attend any day of our training courses, we will only accept extenuating circumstances for transfers and this will be at the discretion of Lighthouse Safety Training Ltd as to what the transfer or additional charges will be. Please note: extenuating circumstances does not include work-based issues such as work load or holidays. If a valid medical certificate is not provided for illness, then the candidate will need to attend the full course again and full fees will be payable.

COURSE CONTENT
Lighthouse Safety Training Ltd reserve the right to adjust the content of any course to reflect changes or new developments. All course material, content and visual aids are copyright Lighthouse Safety Training Ltd and may not be reproduced in any form without the express written permission of Lighthouse Safety Training Ltd.

SAFETY
Course attendees shall observe the safety and security regulations in force at the premises where the training takes place, these regulations are available for inspection at the premises.

LIABILITY
Lighthouse Safety Training Ltd shall have no liability whatsoever whether in contract, tort, including negligence, breach of statutory duty or otherwise for any loss or damage suffered by a customer arising from, or connected with, errors in any course material or incorrect or incomplete instruction or tuition given at a course.

COMPLAINTS
Naturally we aim to fully satisfy all your H&S training requirements; but we recognise that there may be times when you may not be totally happy with our service provision. If in the unfortunate situation your needs have not been addressed correctly we will treat your complaint seriously and professionally and would ask you to request our leaflet – ‘HOW TO COMPLAIN ABOUT OUR SERVICES.’

GOVERNING LAW
These terms and conditions shall be governed by and construed in all respects in accordance to English law.

PRIVACY POLICY
Please see our Privacy Policy which is compliant with the General Data Protection Regulations.

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For further information call Lighthouse: 01634 260 631 or email: [email protected]

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