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Good, knowledgeable Tutor with a great amount of area-specific knowledge.
5 out of 5.
Expectations met and subjects covered
Rick
Wasn’t boring, enjoyed the 2 days. Nice piece of kit (presentation screen)
Facilities were smart and presentable
Just booked my first place on a course with your organisation and was very impressed with how easy it was
Good mix of breaks to keep attention levels high. Good mix of tutor/personal interaction. Balance of tutor/self work good mix.
Joe was a very knowledgeable, passionate and engaging trainer. The course was very useful and interesting. An enjoyable and informative two days. Thank you
I just wanted to say thanks for organising our CDM training over the last couple of weeks, it’s been really beneficial and Tom was great.
Louise gave a professional course and was very knowledgable in all subjects.
Excellent training method.
It would be my personal preference to do a mock at the end of day one just to be aware of the form and requirements.
The course was simple with clear explanations all modules, really useful learning.
Great course, really informative, interesting and fun
The trainer was extremely good, explained the topic well, and made content easy to understand. Very Good Delivery
A very well run course with down to earth trainers who have extensive knowledge. The learning materials have been extremely useful in all areas.
Tom has a very good knowledge of the topics and was able to deliver the course with a blend of seriousness and humour that made it an overall more enjoyable experience.
Tutor was very good at explaining each point and ensuring that what was being taught was being understood by all taking part
Harry managed to engage with all the delegates of the course. Content was good and very well presented. Amazingly, Lighthouse have renewed my enthusiasm to take further courses.
Could not fault this course or the tutors.
Well managed , presented and informative.
Happy to have attended and achieved my goal .
Many thanks to you all at Lighthouse .
I did my NEBOSH course here around 5 years ago and I still remember the content from my time with lighthouse safety training, it’s what triggered me to write this review – highly recommend!
I have just completed the SMSTS 5 day weekly with Tom and just wanted to say how impressed I was with the delivery of the project and how professional Light House have been over the last 5 weeks.
Tom is a great teacher and very patient as I can be a handful and please pass on my sincere thank you
Excellent teacher, would only do his courses given the opportunity. Very engaging with the class – enthusiastic and charismatic
Course is about the right amount of time. Tutor confident and answered all questions. Good films incorporated to highlight contents.
Facilities are fantastic.
Very efficient method of teaching, upbeat and very enjoyable.
The slides were very graphic which made a lasting impact.
Overall the course was very informative, efficient and fun
I recently completed the SMSTS course at Lighthouse. The course was run by Lee Whall – I wanted to mention him personally as he did an absolutely excellent job.
Can honestly say it was the most informative and enjoyable construction/safety course I’ve ever been involved in.
His knowledge of regulation and legislation is top-notch, and I’ve come away feeling so much more confident in relaying this info to colleagues, subbies, etc. on-site and in a professional setting. His knowledge of science/biology etc is impressive and his approach to teaching really simplifies complex subjects and makes them easier to understand.
The training centre was great also. Clean, tidy, easily accessible.
If you’re thinking of booking an SMSTS then I cant speak highly enough of Lee Whall and Lighthouse.
The teacher (Rick) was very helpful and explained the questions clearly.
Excellent. Very Informative. Likeable. Definitely be using Lighthouse in future.
On first arrival, Angie was very friendly and welcoming and showed me around the facilities.
For the duration of the course, Lee has made it a fun experience whilst ensuring that the necessary knowledge is attained in a manner that is memorable and will remain with me for practical use in the workplace.
Would recommend the facility and course to colleagues and friends
Course was excellently presented by a very knowledgable tutor, who kept it relevant and interesting.
For me personally it was a very worthwhile exercise and I feel my knowledge has been expanded.
Would very happily recommend others to attend the course.
Rick, I wanted to thank you for your time and your great training style.
I have enjoyed the course and feel more confident as a manager to promote H&S culture within my team a more.
I hope I have passed the course and next step will be NEBOSH ( hoping you will be the trainer)
Thank you again for making the course fun, enjoyable but also very professional and thorough.
Excellent course.
Our trainer was very knowledgable, had solid experience on the subject matter, went at a perfect pace and explained any questions we had in an easy to understand way.
Really enjoyed the course. I feel better prepared for an emergency situation.
Joe the tutor was very informative and allowed for open discussion on all subjects which I found very helpful
Good instructors with outside experience.
Having this over 10 weeks gave time to reflect and go over slides each week. The resources supplied including the notebook and work guide were good
Courses are well planned, great training staff – always on time. Am really happy with feedback from employees with regards to training. Highly recommended.
Lee is a brilliant trainer. He kept the whole group interested and included throughout
⭐⭐⭐⭐⭐
I can’t recommend Lighthouse Training Ltd highly enough for anyone looking to take on the NEBOSH General Certificate.
From start to finish, the experience was incredibly professional, supportive, and well-structured. The course content was clear, engaging, and delivered in a way that made even the more complex topics easier to understand and apply.
A special thanks to my tutor, Tendai, whose expert guidance, patience, and encouragement played a huge part in helping me pass both NG1 and NG2. His ability to break down key concepts and keep sessions engaging was second to none. Also, a big thank you to Louise and the entire Lighthouse team for their ongoing support behind the scenes — always responsive, friendly and very helpful. If you’re considering NEBOSH or any health and safety training, I wouldn’t hesitate to recommend Lighthouse.
Louise was very friendly and patient and helped us to understand the content of the syllabus, Louise was very supportive and made sure we had adequate breaks
Very happy with the way the course was delivered, instructors were very good at explaining technical points, legislation etc.
A good group of people to do the course with.
Thank you to Louise, Steve, Celine and Sam for their help.
Lee was good at running the course, he gave many different examples to understand the context
Tendai is a great tutor. I really enjoyed his teaching style.
It was a really good course.
I’d be happy to recommend Lighthouse to any of my colleagues considering taking the NEBOSH course.
Course tutor was very knowledgeable and provided the information in a conversational/discussion format that was good for interactive learning. The tutor was funny and charismatic which made the course more interesting.
My expectations were exceeded. I did an online course which was horrendous. I have a short attention span but I was fully engaged throughout. The tutor did a great job
5 stars!
I would like to say a big thank you to Sam who has been so helpful and encouraging in getting me though this certificate. All being well, I’m hoping to return to Lighthouse Safety in the new year to do NEBOSH Environmental
Very engaging course
Very good, Paul was an excellent host that engaged everyone over the two days.
His enthusiasm of the subject, and relating course-concepts to his personal experience was very much appreciated.
Joe has been a great trainer. He’s very approachable and goes at a great pace.
He explains things very well.
The best tutor I have had.
A very enjoyable and satisfying course with Rick. I have learnt loads. Made easier with his fun approach to teach.
Tom is a great tutor who explained everything in great detail.
He got everyone involved and had a lot of patience with everybody.
Extremely helpful and a great sense of humour, hope to be in one of his courses again in the future.
Topics were discussed in a very thorough and sensitive manner and I feel very well prepared to support others in maintaining good mental health.
I have already recommended you, and they have recently sat the same course!
Lighthouse is a fantastic bunch of people and an absolute pleasure to have met them.
Keep up the fantastic training you deliver. Great team front and back.
Expectations were exceeded, the subjects provided excellent knowledge. The tutor had excellent presentation skills and quality learning material. The course provided a clear and definitive understanding of duty holders.
Top course. Tom was great and entertaining
Paul was very good in his presentation. He was clear and concise
Excellent course and would strongly recommend!
The course I attended last week was very good. Obviously the reason for attendance was to ‘tick the boxes’ and ‘get’ the certificate, however the information learnt, the method(s) of teaching, the environment, and delivery were all outstanding.
The only negative experience of the whole course was travel related and if Sunlight could prevent major holdups on the M25 in future that would be great!
Enjoyed the course, tutor was knowledgeable and taught what we needed in order to pass.
I look forward to putting some of my staff on other courses with Lighthouse Safety
Very informative and easy to understand and learn from Louise’s tutoring
Lee has been excellent in delivering the course criteria in an excellent and formatted process which has provided a good all round understanding knowledge and experience for me to take away with me.
Harry read the room well. Loved having non Tesco people on course as gave great insight into other ways of working. Relaxed environment. Appreciate the dedication of whatsapp etc.
Very well delivered, top tutor.
I came away with a new found respect for H&S processes
Really good and well communicated course with an excellent training method, I would definitely look to book additional courses when required.
Thank you Tom and Steve.
Course tutor was very good. Kept the information of the course relevant and engaging.
Lou was welcoming and very helpful
Very informative, lots of content, ideally could be a day or two longer.
Facilities of venue very good.
The tutor Ollie was outstanding; enthusiastic with expert knowledge and was engaging.
The admin support provided by Sam and Kristina is excellent.
The NEBOSH course was such a great overview of health and safety covering law, regulations and regulations of so many topics that are factors of health and safety.
Completing the day release course enabled me to continue my day to day role and not take 2 block weeks away from work. Each session we recapped the training.
The course was comprehensive and delivered in a human way with lots of class/candidate participation. Great communication from Lighthouse and good facilities
What an excellent course. The course was well planned and delivered. Great use of models, test for knowledge and understanding before the models were introduced which enabled skills already gained to be used, then building on those skills with further group debate and tutor support.
Role play was a very effective tool to use and gain greater understanding of the event, the individual(s) circumstances to identify and implement the ALGEE model (One of many), then decide on the support that could be given, including access to external resources for further support and assistance.
The importance of how we see the word using the frame of reference model put a great perspective on who I am recognising my strengths and weaknesses and the root cause and drivers in my life. The importance of self-care, a great way to reflect on what we do to manage ourselves in times of need and the activities that promote self-care or undermine it. I thoroughly enjoyed the course ad gained more knowledge, understanding, and skills, thank you for the opportunity for further personal development to help support those around me in times of need.
Much better than expected.
Louise was very good at putting the group at ease, she made the course enjoyable and interactive. She was always available to answer questions and was very approachable
“On the first arrival, Angie was very friendly and welcoming and showed me around the facilities.
For the duration of the course, Lee has made it a fun experience whilst ensuring that the necessary knowledge is attained in a manner that is memorable and will remain with me for practical use in the workplace.
Would recommend the facility and course to friends and colleagues.”
Lou was an excellent tutor. She was helpful, friendly and made sure everyone understood things. Lou was willing to answer any questions I had and she has really helped me understand things more that I will be able to use when I go back to work.
Good information to be taken into the construction industry 5/5
I have to say this is one of the most informative courses I’ve been on for a long time
Very good communication skills clear and deep explanation of topics helped with questions and solving issues I had with my course . Loved examples she mentioned on every topic she taught.
Well paced lessons, pitched at the level that meant all can understand.
Very good student interaction, kept attention at all times.
Instructor has a great depth of knowledge and experience.
As a new starter to Health and Safety this has been very useful.
Information overload but great knowledge taken away.
Great training.
Gemma was engaging and delivered the course well. She had plenty of knowledge on the subject and answered all questions from the delegates.
| I recently attended the Mental Health First Aider (MHFA) training course conducted via Teams, and I would like to share my feedback on our tutor, Paul. Paul was outstanding in keeping us engaged throughout the course. His ability to balance informative content with a lively presentation style made the learning experience both enjoyable and memorable. Paul effectively used a variety of tools to illustrate key points, which greatly aided our understanding of the material. Although Paul experienced technical difficulties, he handled them with great composure and ensured that the learning process was not disrupted. His clear and concise explanations were easy to follow, ensuring that all participants were on the same page. It was evident that Paul has a deep understanding of the subject matter. He was able to answer questions comprehensively and provided real-world examples that made complex topics more relatable and easier to grasp. Paul was very supportive and encouraging throughout the training. He fostered a positive and inclusive atmosphere, making everyone feel comfortable to participate and share their thoughts. One of Paul’s standout qualities was his ability to keep us entertained. Despite the serious nature of the subject, Paul’s sense of humour and engaging teaching style kept the sessions lively and enjoyable. In summary, Paul was an exceptional tutor. His engaging manner, coupled with his extensive knowledge and excellent teaching skills, made the MHFA training course a great experience. |
One of the best tutors I have had to deliver a course, knowledge of all subject matter was excellent even with some of the questions some of the more senior members of the team threw at him.
Great presentation skills and personality.
Made ALL of the course content interesting
Very informative course with good instructor.
Thank you very much for teaching H&S knowledge easily even though I’m a beginner. At the start of the course, I was really worried about understanding the contact but I’ve now got confidence from Steve’s instruction.
Thank you very much
All presented in a very friendly atmosphere and made to feel at ease that makes for learning easier.
Tutors are the best I have come across for a long while.
Well done to you all at Lighthouse.
It was good to be on a course where the tutor had an understanding of life on a construction site.
Very informative, good presentation making it easier to take in all the details.
I had some training with Lighthouse in Rainham last week and they were excellent! Two of our guys are also on a course with them and they are also singing their praises.
Lee Whall was our instructor, he was full of knowledge. Made the whole day a pleasure and informative. Will book further courses with this company.
Lee Whall facilitated our training day, found him personable, engaging, & knowledgeable, made the day an enjoyable one
Think Harry is very engaging. Made the course easier to pick up. Thank you.
Lee was very engaging and kept the class attention at all times.
Lee was very knowledgable about all the subject matter.
Very interesting, good pace and I’ve learnt a lot
Lee is excellent with his training methods. I feel refreshed on course topics.
Lee is very easy to understand
Excellent instruction throughout the course from an instructor who is clearly a subject matter expert within his field.
I will highly recommend this training centre to anyone wanting to do these types of courses
Thank you again for the Directors IOSH training on Friday. You are clearly a man with passion for the subject and its proper implementation.
It was genuinely refreshing that you didn’t bang on about the prison sentences (as so many courses do) but aimed to inspire Directors and lead from the front. A far better way in my opinion.
Presented brilliantly and made the course subject very straightforward and easy to understand.
Would recommend this course and tutor to my colleagues for the future.
Good pace.
One of the first ever courses where I didn’t get bored and lose concentration.
Steve had a great attitude, I personally liked that he has real construction history and isn’t afraid to point out the obvious faults he has made over the years
Great Course. Excellent tutor. Subjects were covered in lots of depth, especially mental health which I think was really helpful and needed.
Would definitely recommend this course.
Rick made a subject that can be considered as tedious, boring and dull into a fun enjoyable subject to learn and I can take a lot from the discussions we had as a class.
Ricks style of training was fun and enjoyable and recommendable.
I recently completed the SMSTS (Site Management Safety Training Scheme) course and can honestly say it was an excellent experience from start to finish. The course was extremely well-structured, covering all the key areas of health and safety management in a clear and practical way.
The instructor Joe was highly knowledgeable and engaging, using real-world examples that made the content easy to understand and apply on-site. Rather than just focusing on theory, the course encouraged discussion and problem-solving, which really helped reinforce the learning.
The materials provided were comprehensive and up to date with current regulations, giving me confidence that I’m working to the latest industry standards. I also appreciated how the course highlighted not just legal responsibilities, but the importance of creating a positive safety culture.
Overall, I feel far more confident in my role as a site manager, especially when it comes to risk assessment, planning, and ensuring the well-being of everyone on site. I would highly recommend this SMSTS course to anyone looking to strengthen their knowledge and take their health and safety responsibilities seriously.
Thanks for this and your time today.
It can’t be easy doing the training at distance but it was an informative and enjoyable session regardless, well done.
Thank you all. Brilliant course/instructors. Would and will highly recommend you.
TENDAI WAS FANTASTIC. HE IS THOROUGH AND PASSIONATE ABOUT ENSURING THE WHOLE TEAM UNDERSTANDS THE TOPIC BEFORE MOVING ON.
I PERSONALLY FOUND COMPLETING THE MOCKS REALLY BENEFICIAL, PARTICULARLY GOING THROUGH THE FEEDBACK AS A GROUP.
A REALLY GOOD TWO WEEKS THANK YOU
Louise is a very welcoming and informative tutor.
Able to keep the attention and interest of the whole group.
Productive and informative couple of days. Both tutors did an excellent job.
Superb course and facilities. Thank you James for making our experience enjoyable and educational. I will definitely recommend Lighthouse to others.
Great tutor, provided us with lots of support and went above and beyond.
Would highly recommend
I felt I have the basic understanding to proceed with fire safety.
Overall an enjoyable course and setting
Really informative course. Great tutor, keeps you engaged through a course with a lot of content and makes it enjoyable.
Harry was engaging, entertaining and covered the course detail in an interesting way. Excellent support materials.
Great course, really informative.
Lovely place and group of people.
Great Tutors
This tutor has relevant experience and is well-suited to this course. The venue was very good and the tutor was very professional
More enjoyable than I expected.
A very useful course delivered in an interesting way.
Harry made learning easy, using methods i’ve not experienced before.
Learnt more about things people have tried to teach me before.
Information and training delivered very clearly and thoroughly.
Thanks Steve.
Tom made the course enjoyable as well as good for learning
Paul and Lou were very good instructors, they created a safe space for conversation. I would have liked a bit more content on boundary setting
Amy was very good at leading the course, she was very understanding of the fact everyonehad a different level of previous knowledge on the subject matter. She kept it as engaging as possible (due to it being over Zoom).
Amy is also clearly very knowledgeable and I hope to be on one of her courses in the future 🙂
Excellent tutor. Engaging and knowledgeable. Highly recommended.
Very good communication skills clear and deep explanation of topics helped with questions and solving issues I had with my course . Loved examples she mentioned on every topic she thought.
Overall the course was well presented and well delivered. Tutors were very welcoming and explained things/subjects very well. This is the second time I’ve undertaken a course with Lighthouse Safety and once again I am very satisfied – well done
Tutors did a great job explaining all the elements of the course. Making it relevant and explaining in user friendly terms to make it more understandable.
Good role play so everyone got to try out equipment
I came along feeling like it was going to be a paperwork exercise, but have found the course refreshing, both in the new material I have learned, and the reminder if why I’m carrying out risk assessments etc in the first place i.e its not just a paperwork exercise!
Amazing tutor.
Thorough examination through each health and safety topic, equipping me to adequately manage people safely on site
This course had the potential to be difficult / triggering in places, but the instructors did a great job of looking after everyone. Acknowledging the weight of the topic and informing the participants that they could leave the room, or opt out of certain sections if necessary. Overall the course was very informative and very well delivered. Thank you very much!
Good timing for each section of course and provide mini break in between.
Good selection of video
The best course I have ever been on, usually they are boring and make you feel sleepy! But not with Lee Whall, great presentation and a very great tutor. Thanks Lee
Having attended many health and safety courses, I found that Paul explained in a way that was clear and understood. Thank you.
Excellent. Tutor was fantastic, explained everything and kept it enjoyable.
Fantastic facilities.
First Class.
Lee was an excellent tutor. Brought plenty of humour into the classroom and his all-round delivery was second to none
Lee is a talented teacher who takes the time to listen to all opinions and answers, which makes a great difference to the enjoyability of learning.
Instead of just reading off the board, he offers an interactive approach whilst sharing personal experience and a wide range of knowledge on all matters health and safety.
I didn’t know what to expect during the course but Lee exceeded all my expectations and I’m much more knowledgeable on H&S
Lee is an engaging and authoritative tutor covering the required topics in detail while making the learning process fun and stimulating.
Ran very smoothly, made 2 days in a classroom easier than expected!
Joe was keen to make sure it was all understood
Gemma was a really friendly trainer. She has a unique quality of reassuring and calming those anxious about the test. I thoroughly enjoyed the whole experience and would definitely recommend to others.
LOUISE IS AN AMAZING TUTOR.
THE COURSE NOTES AND RESOURCES GIVEN TO US WERE SUPER HANDY AND HELPFUL( I MAY EVEN USE THEM AFTER!)
THE FACILITIES WERE CLEAN AND SPACIOUS .
LOU COULDNT DO ENOUGH FOR ME AND I CANNOT WAIT TO CONTINUE MY LEARNING JOURNEY WITH LIGHTHOUSE IN THE FUTURE. THANK YOU!
Great course, very interactive and positive approach to learning using different methods to make sure all is understood. Would highly recommend.
Lee is extremely knowledgeable about many different factors. The course was interactive and very enjoyable, but it was massively beneficial, not only for the health and safety and construction elements but also for life in general.
Would 100% recommend to friends and colleagues
OLLIE CAME ACROSS AS AN EXCEPTIONAL TUTOR WITH A BROAD KNOWLEDGE OF THE SUBJECT.
HE MADE THE COURSE FUN AND EASY TO FOLLOW
I have used Lighthouse Safety for several years and their service is absolutely 5 star (I would give more stars if I could). Gill is my main contact and she is so very helpful. Gill goes above and beyond. If I have any queries regarding H&S they are dealt with promptly. I honestly couldn’t praise them highly enough.
Tutors were fun. training was broken up with stories and videos which kept it engaging. Exceeded my expectations. Very engaging and interesting. Would definitely return to do my Level 6 NVQ after successfully completing this course.
Michelle was very good.
A good mix of humour and informative knowledge.
Good level of information
The subject was very detailed with a clear and concise presentation. I was made fully aware of all my responsibilities.
I’m really happy with the TWC course and the knowledge I gained.
Great course, tutor was great. Come across very good and explained each area very well.
Tom was excellent and I really enjoyed the course.
I have learnt a lot from this course and I cant thank Tom and Lighthouse enough for their efforts
Course was great!
I dod the same course many years ago and it was nothing like this one. Lee (Tutor) was fantastic, really knowledgable and interesting guy.
Highly recommend!
Not boring in any way, Ian keeps it interesting and involves people well
Different look at H&S Issues, great knowledge and explanation techniques.
Much appreciated
Michelle was very good.
A good mix of humour and informative knowledge.
Good level of information
A brilliant course. lots of information that help understand more about fire.
Looking forward to the next course.
Well run course, tutor was very interactive. I liked that the slides were used more of an aid rather than relied on which is a great presentation style.
There was a good engagement with the group with good discussions. A good range of resources and info used
Excellent explanation of each topic made understanding easier
This course had the potential to be difficult / triggering in places, but the instructors did a great job of looking after everyone. Acknowledging the weight of the topic and informing the participants that they could leave the room, or opt out of certain sections if necessary. Overall the course was very informative and very well delivered. Thank you very much!
Brilliant and engaging. Will be back in 5 years
Very informative course, well put together and in an easy relaxed environment to help people be at ease and make the course less stressful and calming. Excellent.
Excellent course, Lee’s style of training/explaining was far better than any other training course I have completed.
Learnt so much. he put everyone at ease.
I feel the course was well run. There was lots of information that was delivered in a way that was not only easy to understand but also easy to take in and navigate.
The course content was extremely helpful ie mock exams. This helped me feel more comfortable with the understanding of what is expected in the exam and how to resource the relevant information. I feel my tutor was excellent. Very informative, helpful and engaging – passionate in his delivery.
Louise was warm and welcoming. Easy going but good at what she does. She kept us all engaged, a brilliant course and trainer.
Would recommend
Very professional with a good knowledge of subjects and presented the course in a very enjoyable manner.
Concise and it covered all info.
Very knowledgable tutor, excellent style and delivery.
Appropriate presentation level for todays audience with relevant examples.
Got taught loads. Very good tutor
The learning provider delivered a great course and made the subject enjoyable and easy to follow,
they helped as must as they could and always gave feedback and guidance.
Very good course. Well presented. Good people to have on the course. Enjoyable and informative.
I recently attended the SMSTS course at your London facilities and would very much like to highlight my praises for the training received.
Lee Whall is an exceptional individual with an immense capability of delivering high quality, factual information.
Lee made the course interesting and fun, he also displayed a great command of the classroom (especially when individuals had their own “strong” opinions (not always the right ones)). Lee calmly re-corrected any “strong” incorrect information and continued with us on our learning journey.
A great course throughout, it was fully enjoyed by all and this is testament to Lee, I have personally worked within the training delivery sector for the past 11 years and in my opinion Lee is exceptional!
Really good course, some great discussions and I’m looking forward to implementing some of my learnings
Loved the banter and the humour – helped to make the subject easier to absorb.
Very easy to understand, presentable, all the questions have been answered and explained
I rate Paul 10 out 10. Subject knowledge and guidance was excellent.
I feel more confident administering First Aid
5 out of 5. Expectations exceeded.
The subjects were fully covered including examples of situations that made me more aware about the risks.
Louise was professional and precise and a lovely lady to chat with.
Really enjoyed the course, Paul was just brilliant, made the course interactive and well presented

