Achieving Behavioural Change

CITB CoursesAchieving Behavioural Change (ABC) provides an understanding of how poor attitude and behaviour can affect the chance of an accident occurring in the workplace.


Price is dependent on the number of candidates (minimum of 6), and travel distance

Course Content

The course can be applied to any construction situation. It features the use of the point of work ‘dynamic’ assessment STAARR (Stop, Think, Assess, Act, Report and Review) and TASK (Think first, Act safe, Stop if hazardous and Keep safe) card. It encourages participants to capture and apply the ‘9Cs’ (Communication and Consultation enables Co-operation, Co-ordination, Collaboration, Control and Competence, establishing a Culture and Commitment at all levels). The course materials include a PowerPoint presentation; eight separate exercises (some of which use film clips), and an end-of-course test. The course is designed to be simple, free flowing and interactive with clear, jargon-free slides that present the main points.

For the ABC Course to be successful, attendees should come from all levels within an organisation, i.e. a good mix of managers, supervisors and workers. Minimum numbers for the course to run are six, ideally this should be run as an ‘in-house’ course and as a result we do not offer it as an open event.

The course assessment consists of nine questions incorporating a maximum of 25 answers, covering all aspects of the course. The pass mark is 15 out of 25 (60%) for ‘site workforce’ and 20 out of 25 (80%) for ‘management and supervisors’.  Successful candidates will receive the ABC certificate which is valid for 5 years.

The ABC Course lasts one day, 8.30 am – 5 pm. The ABC certificate lasts for a five years.

Charges are dependent on the number of candidates (minimum of 6), and travel distance.

This course  is only available as an in house course run at client locations throughout the UK. We do not run open ABC courses.

It pays to be selective when booking training courses because not all training providers are what they appear to be. When booking a Achieving Behavioural Change Course you need to feel assured that your training provider is fully accredited to provide that training and is not then going to sub-contract the work. Lighthouse Safety Training are fully accredited by CITB to provide the Achieving Behavioural Change course and proof of that accreditation can be seen at our accreditation page.

All accounts are payable in full prior to the start of any course.  Course results will only be processed once full payment has been received. Results are processed within 7 days of the course end. Should the payment not be received by this date your results will not be processed resulting in your course becoming obsolete. Payment can be made by debit/credit card and bank transfer. Please note that if paying by corporate credit card there is an additional 3% fee.

You may cancel a scheduled course and be refunded all course fees provided more than 30 working days’ notice (working days excludes all statutory bank holidays) is given. All cancellations must be received in writing and acknowledged by Lighthouse Safety Training Ltd.  Delegates may be substituted at any time up to course commencement. In the event of cancellation within the 30-day notice period, the following charges will be applied.

  • More than 7 days to 30 days – ½ fees refundable
  • Less than 7 days – Full fees are payable

In a situation where a course is run exclusively for a customer – at Lighthouse Safety offices, on a customer site or any other alternative venue – the same cancellation terms apply. Should you need or wish to cancel for any reason there is a 48-hour cooling off period, from the date these terms and conditions are signed, where no cancellation fees will be enforced.

If it is necessary for Lighthouse Safety Training Ltd to cancel or reschedule a course, we will endeavour to give a minimum of 7 days’ notice. In such circumstances a full refund or alternative dates will be available and all liability by Lighthouse Safety Training Ltd will be limited to the value of the original course fee. If an attendee(s) should be unable to attend any day of our training courses, we will only accept extenuating circumstances for transfers and this will be at the discretion of Lighthouse Safety Training Ltd as to what the transfer or additional charges will be. Please note: extenuating circumstances does not include work-based issues such as work load or holidays. If a valid medical certificate is not provided for illness, then the candidate will need to attend the full course again and full fees will be payable.

Lighthouse Safety Training Ltd reserve the right to adjust the content of any course to reflect changes or new developments. All course material, content and visual aids are copyright Lighthouse Safety Training Ltd and may not be reproduced in any form without the express written permission of Lighthouse Safety Training Ltd.

Course attendees shall observe the safety and security regulations in force at the premises where the training takes place, these regulations are available for inspection at the premises.

Lighthouse Safety Training Ltd shall have no liability whatsoever whether in contract, tort, including negligence, breach of statutory duty or otherwise for any loss or damage suffered by a customer arising from, or connected with, errors in any course material or incorrect or incomplete instruction or tuition given at a course.

Naturally we aim to fully satisfy all your H&S training requirements; but we recognise that there may be times when you may not be totally happy with our service provision. If in the unfortunate situation your needs have not been addressed correctly we will treat your complaint seriously and professionally and would ask you to request our leaflet – ‘HOW TO COMPLAIN ABOUT OUR SERVICES.’

These terms and conditions shall be governed by and construed in all respects in accordance to English law.

Please see our Privacy Policy which is compliant with the General Data Protection Regulations.

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For further information call Lighthouse: 01634 260 631 or email: info@lighthousesafety.co.uk

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