Mental Health First Aid

Mental Health First Aid

Our two day course qualifies employees as Mental Health First Aiders.

Your employees will gain:

  • An in depth understanding of mental health and the factors that can affect wellbeing
  • Practical skills to spot the triggers and signs of a range of mental health issues
  • Confidence to step in, reassure and support a person in distress using the Mental Health First Aid action plan
  • Enhanced interpersonal skills such as non-judgemental listening
  • Knowledge to help someone recover their health by guiding them to further support – whether through self-help resources, internal support such as EAP, or external sources such as their GP
  • Understanding of how to keep themselves safe while performing their duties
  • A quick reference card for the Mental Health First Aid action plan

£300plus VAT (£360 Total cost)

(These costs include all associated costs)




Learning takes place through a mix of presentations, group discussions and workshop activities and each session is built around a Mental Health First Aid action plan. We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn.

Everyone who completes the course gets:

  • A manual to refer to whenever they need it
  • A workbook including a helpful toolkit to support their own mental health
  • A certificate of attendance to say they are a Mental Health First Aider
  • A copy of the Line Managers’ Resource, an invaluable source of advice on how to support an employee experiencing mental ill health

This courses is for employees to become Mental Health First Aiders. For those that wish to know practical skills to spot the triggers and signs of a range of mental health issues and the confidence to step in, reassure and support a person in distress using the Mental Health First Aid action plan

We run open MHFA England courses regularly in our training centre in Rainham Kent or we are happy to travel to your location if suitable facilities are available.

Typical fees for open courses are £300 plus VAT; however this can vary for in house courses (dependant on location and numbers). The course fees are inclusive of the MHFA England workbook, manual and certification charges.

The MHFA England Mental Health First Aid course typically last two days, timings are 8.30 am – 5 pm daily.

It pays to be selective when booking training courses because not all training providers are what they appear to be. When booking a MHFA England Course you need to feel assured that your training provider is fully licenced to provide that training and is not then going to sub-contract the work. Lighthouse Safety Training Ltd are fully accredited by MHFA England to provide Mental Health Awareness and Mental Health First Aid courses.

PAYMENT
All accounts are payable in full prior to the start of any course.  Course results will only be processed once full payment has been received. Results are processed within 7 days of the course end. Should the payment not be received by this date your results will not be processed resulting in your course becoming obsolete. Payment can be made by debit/credit card and bank transfer. Please note that if paying by corporate credit card there is an additional 3% fee.

CANCELLATION
You may cancel a scheduled course and be refunded all course fees provided more than 30 working days’ notice (working days excludes all statutory bank holidays) is given. All cancellations must be received in writing and acknowledged by Lighthouse Safety Training Ltd.  Delegates may be substituted at any time up to course commencement. In the event of cancellation within the 30-day notice period, the following charges will be applied.

  • More than 7 days to 30 days – ½ fees refundable
  • Less than 7 days – Full fees are payable

In a situation where a course is run exclusively for a customer – at Lighthouse Safety offices, on a customer site or any other alternative venue – the same cancellation terms apply. Should you need or wish to cancel for any reason there is a 48-hour cooling off period, from the date these terms and conditions are signed, where no cancellation fees will be enforced.

If it is necessary for Lighthouse Safety Training Ltd to cancel or reschedule a course, we will endeavour to give a minimum of 7 days’ notice. In such circumstances a full refund or alternative dates will be available and all liability by Lighthouse Safety Training Ltd will be limited to the value of the original course fee. If an attendee(s) should be unable to attend any day of our training courses, we will only accept extenuating circumstances for transfers and this will be at the discretion of Lighthouse Safety Training Ltd as to what the transfer or additional charges will be. Please note: extenuating circumstances does not include work-based issues such as work load or holidays. If a valid medical certificate is not provided for illness, then the candidate will need to attend the full course again and full fees will be payable.

COURSE CONTENT
Lighthouse Safety Training Ltd reserve the right to adjust the content of any course to reflect changes or new developments. All course material, content and visual aids are copyright Lighthouse Safety Training Ltd and may not be reproduced in any form without the express written permission of Lighthouse Safety Training Ltd.

SAFETY
Course attendees shall observe the safety and security regulations in force at the premises where the training takes place, these regulations are available for inspection at the premises.

LIABILITY
Lighthouse Safety Training Ltd shall have no liability whatsoever whether in contract, tort, including negligence, breach of statutory duty or otherwise for any loss or damage suffered by a customer arising from, or connected with, errors in any course material or incorrect or incomplete instruction or tuition given at a course.

COMPLAINTS
Naturally we aim to fully satisfy all your H&S training requirements; but we recognise that there may be times when you may not be totally happy with our service provision. If in the unfortunate situation your needs have not been addressed correctly we will treat your complaint seriously and professionally and would ask you to request our leaflet – ‘HOW TO COMPLAIN ABOUT OUR SERVICES.’

GOVERNING LAW
These terms and conditions shall be governed by and construed in all respects in accordance to English law.

PRIVACY POLICY
Please see our Privacy Policy which is compliant with the General Data Protection Regulations.

Sarah

Very good course, well delivered with lots of engagement

Mental Health First Aid, April 2019

Natalie

Thoroughly enjoyed the training, Louise was very considerate to the groups feelings. Excellent instructor

Mental Health First Aid, April 2019
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For further information call Lighthouse: 01634 260 631 or email: info@lighthousesafety.co.uk